Effective date: July 29, 2026.
Southwest Digital LLC operates Real Puerh Tea. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our store, make a purchase, subscribe, or contact us. The store is hosted by Shopify.
Information we collect
- Contact and account details, including name, email, billing address, shipping address, phone number if provided, and account credentials.
- Order and transaction information, including products viewed or purchased, cart activity, returns, and refunds.
- Payment confirmation and method details. Full card information is generally processed by Shopify and payment providers rather than stored directly by us.
- Messages, support requests, reviews, and marketing preferences.
- Device and usage information, including IP address, browser, cookies, referring pages, and store interactions.
How we use information
- Process payments, fulfill orders, provide tracking, and manage returns or refunds.
- Provide customer support and service communications.
- Maintain accounts, prevent fraud, and protect store security.
- Improve products, website performance, and customer experience.
- Send marketing where you consented or where permitted by law. You can unsubscribe at any time.
- Comply with law and establish or defend legal claims.
How we disclose information
We may disclose information to Shopify, payment processors, fulfillment providers, carriers, IT and cloud providers, customer support services, analytics or advertising providers, professional advisers, regulators, and law enforcement when reasonably necessary or legally required.
We do not sell personal information for money. Some analytics or advertising disclosures may be treated as a sale, sharing, or targeted advertising under certain laws. Where required, eligible users may use available Shopify privacy controls or contact us to exercise a choice.
Shopify
Shopify processes information to host and secure the store. Review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
Cookies
We and our providers use necessary, preference, performance, security, analytics, and, where permitted, advertising cookies. Where required, a consent or opt-out mechanism will be provided. Disabling necessary cookies can affect store functions.
Retention and security
We keep information only as long as reasonably necessary for the purposes described, business and tax records, disputes, and legal obligations. Reasonable safeguards are used, but no transmission or storage method is completely secure.
Your rights
Depending on where you live, you may request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or an opt-out from certain sale, sharing, or targeted advertising. Rights can be subject to verification and legal exceptions. EEA and UK residents may complain to a local supervisory authority. Colorado and other U.S. residents may have additional rights where applicable.
Send privacy requests to fastshop888@qq.com. We may request information needed to verify identity.
International transfers
Shopify, our providers, fulfillment partners, and customers may be in different countries, so information may be transferred internationally using safeguards required by applicable law.
Children
Our services are not directed to children under 16, and we do not knowingly collect their personal information.
Changes
We may update this policy to reflect changes in practices, services, or legal obligations. The revised version will be posted with a new effective date.
Contact
Southwest Digital LLC
30 N Gould St Ste R
Sheridan, Wyoming 82801
United States
Email: fastshop888@qq.com